Home FAQ's Season Pass Questions about Season Pass Return to home screen Ventajas y condiciones, Mountain Pass If I only want to go for one day, what can I do? Can I exchange the mode of my season pass? For how long must my residence certificate / padrón be valid? Can I use the invitations I was unable to use in the 2023-24 season for the 2024-25 season? What discounts are applied to families? See all Seguro Can I purchase ski insurance if I have already used my season pass? Mountain Pass If the season hasn’t begun yet, can I go mountain skiing at the resorts without a Mountain Pass? Is a Mountain Pass necessary when crossing the resort in order to access another route outside the skiable area? Is the Mountain Pass necessary for mountain skiing outside the skiable areas? Can I be penalized for not carrying the Mountain Pass? Does a non-resident/tourist also need a Mountain pass? See all Ventajas y condiciones, Modificaciones Can I exchange the mode of my season pass? Ski Warranty, Compensation Policy What is the Refund Guarantee? Installment Payment I want to pay for my season pass in instalments, what do I need to know? Loss of Season Pass Stolen or lost pass Ski Warranty, Compensation Policy What is the Refund Guarantee? Season Pass If I have the Andorra Season Pass, can I go mountain skiing at the resorts? Which season passes provide access to the Bike Park in the 2024 season? What is My GrandSki ? With the Freestyle Season Pass, can I ski at the Ordino Arcalís or Pal Arinsal resorts? What discounts and/or benefits am I entitled to with my season pass? How can I top up my season pass? Can I access the summer Bike Park with my season pass? How can I download the invoice for my purchase? Once the season has ended, what should I do with my pass? I have already registered with My Grandski, but can’t remember my password. What should I do? In what circumstances are season passes permanently withdrawn? Where can I pick up my invitation? If I suffer an injury, what should I do to receive a compensation voucher for the 2024-25 season? How can I pick up a season pass on behalf of someone else?
